Terms of use

These terms and conditions apply to the use of this web site. In using this web site, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site.


In these terms and conditions, the expressions “we”, “us” and “our” are a reference to Zenian Organic/Chien Thang Ltd.


We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this web site. Your continued use of the web site following such notification will represent an agreement by you to be bound by the terms and conditions as amended.


All information provided by us pursuant to these terms and conditions is provided in good faith. You accept that any information provided by us is general information and is not in the nature of advice. We derive our information from sources, which we believe to be accurate and up to date as at the date of publication. We nevertheless reserve the right to update this information from time to time. In addition, we do not make any representations or warranties that the information we provide is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure. We are not liable for any loss resulting from any action taken or reliance made by you on any information or material posted by us. You should make your own inquiries and seek independent advice from relevant industry professionals before acting or relying on any information or material, which is made available to you.


We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this web site or any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site. To the extent permitted by law, any condition or warranty that would otherwise be implied into these terms and conditions is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services, (i) the supplying of the services again or (ii) the payment of the cost of having the services supplied again.


This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.


You must ensure that your access to this web site is not illegal or prohibited by laws that apply to you.

You must take your own precautions to ensure that the process, which you employ for accessing this web site, does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system, which arises in connection with your use of this web site or any linked web site.

Whilst we have no reason to believe that any information contained on this web site is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this web site updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this web site.

Responsibility for the content of advertisements (if any) appearing on this web site (including hyperlinks to advertisers’ own web sites) rests solely with the advertisers. The placement of such advertisements (if any) does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.


Copyright in this web site (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1994 and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:

Adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or

Commercialise any information, products or services obtained from any part of this web site;

Without our written permission.


Except where otherwise specified, any word or device to which is attached the TM or ® symbol is a registered trade mark.

If you use any of our trade marks in reference to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks:

in or as the whole or part of your own trade marks;

in connection with activities, products or services which are not ours;

in a manner which may be confusing, misleading or deceptive;

in a manner that disparages us or our information, products or services (including this web site).


Unless we agree otherwise in writing, you are provided with password access to this web site only for your personal use. You are not authorised to give your password to any other party. You are authorised to print a copy of any information contained on this web site for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this web site.


This web site may contain links to other web sites (“linked web sites”). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites.

Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.


Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information that you transmit to us. Accordingly, any information that you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information. You should never share your secure information and/or password and identifier with any other person.


Access to this web site may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.


These terms and conditions are governed by the laws in force in New Zealand.

Privacy and Security

Privacy and Security are important issues.

At Zenian Organic we respect your privacy and will always hold all your personal details in the strictest confidence. We will never rent, sell or give your name, email address or any other personal details to anyone else.

You can be rest assured that all our transactions are carried out in a secure environment. We use the latest encryption methods to protect your privacy.

This site employs 128 bit encryption via Safe Sockets to safeguard the privacy of any information you supply. Your personal details, including Name, Address and Credit Card information cannot be viewed by unauthorised persons.


At Zenian Organic, we respect your privacy and will hold all customer information (including phone numbers and Email addresses) in the strictest confidence. We will never rent, sell or give your name, email address or other personal details to anyone else.

We will not disclose personal information about you, or your browsing habits to any third party.

At Zenian Organic we care about the people who visit our Internet site – including those who trust in us enough to place orders. We appreciate your business! Any information you give to us is only used to process your order, reply to your questions and improve our site.

At Zenian Organic we may occasionally send out Emails to people who have placed an order online, offering them more great deals and natural health information. If you don’t want to receive these Emails, please send an Email and state “Do not Email” in the subject field. To ensure your request is handled correctly please provide your name, address and current Email address, in the body of the Email itself.

Credit Card Security

The easiest form of payment over the Internet is by credit card. For your security and privacy, Zenian Organic has invested heavily in providing a secure order system that encrypts your credit card details.

For your security and privacy our Secure Server encrypts all transactions, using the same schemes employed by major financial institutions. This means that even if somebody managed to intercept an order on its way from you to us, it would be impossible for them to recognise it as such, because the order would be in a secret code.

In reality shopping on a secure site, such as Zenian Organic, is actually safer than handing over a credit card at a restaurant.

There are ways to help protect yourself online …

Firstly limit your online shopping to Internet merchants, such as Zenian Organic, who have equipped their sites with Secure Socket Layer technology. This is an encryption process that is designed to prevent unauthorised people from seeing data sent to or from the site. Use a browser, such as (Mozilla?) Netscape Navigator or Internet Explorer, that supports these security protocols. These browsers show a symbol in the status bar, such as a key or lock, when you are in a secure area, and post a warning when you are asked to submit information into an insecure area.

Taking these steps will lessen the likelihood of an unauthorised person intercepting your credit card number and will make your Internet shopping experience safe and satisfying.